Hilton Worldwide’s digital check-in and room selection technology is now live across more than 4,100 hotels spanning 11 brands worldwide, including 53 hotels in Middle East and Africa region. Through their Hilton HHonors accounts, guests will be able to check-in and choose their exact room from digital floor plans, or lists, on desktop, tablet and mobile devices. Guests also will be able to customize by requesting upgrades or making special requests.
Hilton has also launched an update to its Hilton HHonors iOS app, which will provide a new interface as well as improved functionality.
Earlier this month, Hilton Worldwide announced that mobile key technology, which gives guests the ability to unlock their hotel room doors with their smartphone and to go straight to their rooms upon arrival, will be available in the US across four of its brands in 2015 – Hilton Hotels & Resort, Canopy by Hilton, Waldorf Astoria Hotels & Resorts, and Conrad Hotel & Resorts. By the end of 2016, this technology will be available across the majority of rooms worldwide, the company said.