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KLM Royal Dutch Airlines vahvistaa 5. lennon Amsterdamin ja Entebben välillä

Kirjoittanut toimittaja

The Dutch national airline

The Dutch national airline KLM’s office in Kampala confirmed that every Thursday they are now operating a 5th weekly flight between Amsterdam and Entebbe, making it the European airline with the most connections between Holland and Uganda.

In a sudden change of heart, the airline has now also started advertising all inclusive fares, showing the traveling public what they actually have to pay, instead of misleading them like other airlines by showing low eyecatcher fares only to load on at times the same amount again in fuel supplements, taxes, and related fees, and on some rare occasions, even more than the originally advertised fare. This practice, outlawed in Europe where airlines were compelled by the EU to advertise honestly and show the final price to be paid, is still practiced in Eastern Africa, and it can only be hoped that consumer advocacy groups keep lobbying government to impose such rules on advertising here, too.

Meanwhile, it is bouquets for KLM, and in the same breath for Simba TravelCare, where managing director Declan Peppard has made it his personal mission to give his clients the true amount due for payment, for tickets, and travel packages without the dreaded supplements and taxes coming out of the blue.